You may have heard of the term customer service. Today, more and more top companies are focusing on something called customer success. So, what’s the difference? In a nutshell, customer service is reactive whil...
Technology
One of the best ways to build your brand is to create a community that talks about your brand. Thanks to today’s social media platforms, you can easily build a community at a low overall cost. Here are five ste...
You spend good ad money to get visitors onto your e-commerce. That’s why it is so frustrating to see them add items to their shopping cart only to hop off the site before making a purchase. Here are five ways t...
If you want to make sure you get more checkouts and sales, then you need to update your point-of-sale software. Your competition is doing it. Therefore, you need to keep up. Here are five other compelling reaso...
The key to any successful business is the ability to acquire and keep customers without blowing your budget. Here’s a look at five proven steps that you can take to get customers and maintain your customer base...
It’s been a big year for e-commerce. Many businesses have had to switch their sales online to keep serving their customers. It’s also been a good time to start an online store business, since more people are ta...
Fraud and identity theft are on the rise. Online shopping has been one of the main causes, but that doesn’t mean payments in bricks-and-mortar stores are completely safe. In fact, some new technologies make it ...
INKAS® Payments Corp was presented with a bronze Stevie® Award in the Customer Service Success – Business Service Industries category in the 15th annual Stevie Awards for Sales & Customer Service. Mor...
You’ve been thinking about switching to a point-of-sale system for your business. You’re not sure you can justify the costs of upgrading your technology, though. Take a moment to consider the benefits of a new ...
Whether you’re accepting credit cards in your local shop or you’re running an online business, you need a payment processor. The good news is that there are many different companies out there who offer payment ...