Prepared by: Sania Safdar
Date: April 22, 2024
Privacy Policy
This “Privacy Policy” describes the practices of Inkas Payments Corp, including its subsidiaries and affiliates (collectively, “Inkas”, “we”, “us”, or “our”) and the rights and choices available to individuals, regarding personal data.
‘’Personal data’’ is information about you as an identifiable individual that is protected by law.
- PRIVACY STATEMENT FOR MERCHANT CUSTOMER PERSONAL INFORMATION
Protecting the privacy of our merchants is a matter of great importance to Inkas Payments Corp. (hereinafter “Inkas”, “we”, “us”, “our”). We want our merchants to understand what Personal Information we collect and how we use it. We provide our merchants with transaction processing services and related products, including but not limited to credit card, charge card, debit card, loyalty card, gift card, and stored value card transaction processing services, as well as other value-added products and services that we may offer, or that a merchant may request from us and we agree to provide to merchants, from time to time (collectively, the “Inkas Services”). To provide Inkas Services as effectively and conveniently as possible, we may provide our affiliates (and other organizations that help us serve our merchants) with access to Personal Information provided to us in the course of our relationship with our merchant customers.
Your application for Inkas Services, and/or your continued use of the Inkas Services constitutes your consent to Inkas’ collection, use, and disclosure of your Personal Information, as set out in this Privacy Statement. Please be advised that if you withdraw your consent to our collection, use, and disclosure of your Personal Information in accordance with this Privacy Statement, we may not be able to provide you with the Inkas Services.
WHY WE COLLECT YOUR INFORMATION
We gather your Personal Information so we can:
- Evaluate the merchant’s application for the Inkas Services;
- Underwrite the merchant’s account;
- Process the merchant’s transactions;
- Manage all billing processes;
- Enable fraud protection and risk management processes;
- Provide merchant account servicing;
- Offer you other products and services (subject to your right authorize commercial electronic messages or to unsubscribe from receiving marketing or commercial communications); and
- Support Inkas’s legal compliance obligations.
WHAT INFORMATION WE COLLECT
We may collect the following types of Personal Information about you in the following ways:
Personal Information, such as your date of birth, home address, home and mobile phone numbers, social insurance number, driver’s license information and other identifying information that Inkas receives from time to time from the merchant on the application form, on other forms for authentication or security purposes.
- PRIVACY STATEMENT FOR EMPLOYEE PERSONAL INFORMATION
Protecting the privacy of our employees is of utmost importance to Inkas Payments (hereinafter “we”, “us”, “our”). We are committed to ensuring that personal information collected from our employees is handled with care and in compliance with applicable privacy laws.
COLLECTION OF PERSONAL INFORMATION:
We collect personal information from our employees for the purposes of employment-related activities, including but not limited to:
Name, address, contact information.
Social insurance number (SIN)
Date of birth
Employment history
Banking information for payroll purposes
Emergency contact information
Health information (if necessary for employment purposes)
We collect personal information directly from employees or through third parties, with consent, where required by law.
- PERSONAL INFORMATION AGREEMENT
By using our services, you acknowledge that we reserve the right to monitor, analyze, or record any telephone conversation we have with you. Additionally, the content of these calls may be stored for future reference. Prior to initiating a call, we may notify you of this possibility. This practice is implemented to maintain a detailed record of the information you provide, to ensure accurate adherence to your instructions, and to enhance both customer service standards and security protocols.
You acknowledge and agree that the information you provide to us must always be accurate and comprehensive. Should any of your Personal Information alter, become erroneous, or lapse, you are obligated to notify us promptly to facilitate the updating of our records.
- WHERE DO WE KEEP THE PERSONAL INFORMATION.
At Inkas, we are committed to protecting the privacy and confidentiality of personal information in accordance with the laws and regulations. This Privacy Policy outlines how we handle and store personal information collected from our employees, customers, and other individuals.
We maintain physical, electronic, and procedural safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. Personal information is stored securely in locked cabinets, password-protected databases, and encrypted servers.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When personal information is no longer needed, we securely dispose of it in accordance with our data retention policies.
We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction, However, no method of transmission over the internet or electronic storage is 100% secure.
- CONSENT AND YOUR PERSONAL INFORMATION
Processing is based on your consent. Where we rely on your consent you have the right to withdraw it anytime in the manner indicated at the time we collect your information or by contacting us.
- HOW WE DISCLOSE YOUR PERSONAL DATA
To ensure the provision of Inkas Services, your Personal Information is shared with Inkas affiliates and other third parties. For instance, certain services offered by Inkas may be delivered through its affiliates, necessitating the sharing of your Personal Information with these entities. Additionally, Inkas may disclose your Personal Information to various third parties as part of its regular business operations. These may include:
- Payment networks and their member institutions;
- Electronic funds transfer networks;
- Clearing and settlement banks;
- Service providers engaged by Inkas to perform business functions such as account statement preparation and mailing services;
- Marketing partners of Inkas who may inform you about new products and services to aid in your business growth and development;
- Legal entities such as courts, auditors, law enforcement agencies, and governmental authorities in response to legal obligations or as required by law; and
- Entities involved in debt collection activities related to any outstanding debts owed by merchants to Inkas.
- PRIVACY OFFICER CONTACT INFORMATION
Sania Safdar serves as the Privacy Officer can be contacted at:
Inkas Payments
Name: Sania Safdar
Title: Chief Privacy Officer
Email: [email protected]
Phone: 1 (877) 384-4852 (ext. 504)
Address: 1980 rue Sherbrooke W Suite 1100, Montréal QUEBEC H3H 1E8
For questions or concerns regarding the storage of personal information, please contact our Privacy Officer.